Privacy Statement

CountryNet IT Solutions provides the following Privacy Statement:

SERVER AND DATA LOCATION
We own all our own servers and do not rely on third party hosted solutions. Our servers are co-located at: Equnix Data Centres, Sydney NSW
Our structure meets all privacy policy at federal and individual state and territory levels in Australia with 128 bit encryption at industry standards.

COLLECTING ANONYMOUS INFORMATION
We automatically collect general website traffic information (such as how many people have visited the site, most popular pages etc). This information is collected into aggregate results in order to evaluate our service and business practice.

COOKIES
We DO NOT use cookies.

PRIVACY
Personal information like address, phone etc is not collected to deliver our services.

SPAM
We will never knowingly send you electronic messages without your consent. For more information on the ‘Spam Act 2003′ please visit the Australian Government’s relevant website.

FIREWALL
Our system is protected by the CountryNet Software network firewall. A firewall is a hardware and software security system designed to filter specified exchanges of information and restrict access to authorised systems and users.

THIRD PARTIES
CountryNet IT Solutions never sells anonymous information to third parties.

AUSTRALIAN LAW
We comply with the Trade Practices Act 1974, state based Fair Trading Acts and Sale of Goods Acts, the Consumer Credit Code, the Electronic Transactions Act 1999 the Information Privacy Principles set out in the Commonwealth Privacy Act 1988; and the Privacy Amendment (Private Sector) Act 2000 (Cth).

Dispute resolution services are available in each Australian State and Territory.

FEEDBACK AND COMPLAINTS HANDLING PROCEDURE
CountryNet IT Solutions welcomes feedback and attends to all complaints promptly. Please email, fax or write to us using the contact information provided on our website.